Seoul UX report - glimpse into the public transportation

Context

This report was prepared as part of the World Usability Day activities with the purpose of contributing best practice examples to the international sustainable design community. It is layed out in a format of a passenger's story – a person who is taking bus from a busy Sinchon area in North of Han river in Seoul to go to the City Hall (intersection of two subway lines) and returns to Sinchon via subway.

Seoul Public Transportation Usability Research Day

In support of the World Usability Day 2009, we dedicate November 12 to researching ease and convenience of using Seoul public transportation. This event is carried out with the purpose of contributing useful examples of sustainable design in public transportation to the international community.